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Conflict Resolution Guide

If you shy away from difficult situations, this quick reference guide is for you! Gain a model to handle conflict, ask open ended questions and tips for setting ground rules.

Ready to stop hiding your head in your shirt or high tailing it from a heated argument?

This Conflict Resolution Quick Reference Guide (QRG) can help! Here’s what’s in here:

  • The DREAD Resolution Model to help you remember how to tackle conflict
  • A 4-step process to asking open questions during a conflict
  • Five tips to setting ground rules for resolution
  • Seven strategies for building positive energy

Download a copy of the Conflict Resolution Quick Reference Guide to get these tips and strategies to help you right now!

You’ll also learn about the Agreement Framework and how to use it assertively. Check out the example to understand how to use it to encourage discussion and information sharing.

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